HIPAA Compliance

CereneAI meets the highest standards for healthcare data protection and privacy.

✓ HIPAA Compliant Platform
Data Encryption

All PHI is encrypted in transit and at rest using AES-256 encryption

Access Controls

Strict role-based access controls and audit logging for all data access

Secure Storage

SOC 2 Type II certified data centers with 24/7 monitoring

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that establishes national standards for protecting sensitive patient health information. As a digital health platform, CereneAI is committed to full HIPAA compliance.

Our HIPAA Compliance Measures

Administrative Safeguards

  • Security Officer: Designated HIPAA security officer responsible for compliance oversight
  • Workforce Training: All employees receive comprehensive HIPAA training
  • Access Management: Minimum necessary access principles for all PHI
  • Incident Response: Documented procedures for security incidents and breaches

Physical Safeguards

  • Facility Access: Secure data centers with biometric access controls
  • Workstation Security: Encrypted devices and secure remote access protocols
  • Media Controls: Secure disposal and reuse of electronic media

Technical Safeguards

  • Access Control: Unique user identification and automatic logoff
  • Audit Controls: Comprehensive logging of all system access and activities
  • Integrity: Electronic PHI protection against improper alteration
  • Transmission Security: End-to-end encryption for all data transmission

Business Associate Agreements

All third-party vendors who may have access to PHI sign comprehensive Business Associate Agreements (BAAs) that ensure HIPAA compliance throughout our service ecosystem.

Patient Rights Under HIPAA

As a CereneAI user, you have the following rights regarding your health information:

  • Right to Access: Request copies of your therapy session records
  • Right to Amend: Request corrections to your health information
  • Right to Restrict: Request limitations on how your PHI is used
  • Right to Accounting: Receive a list of disclosures of your PHI
  • Right to Notification: Be notified of any breaches affecting your PHI

Data Breach Prevention

We employ multiple layers of security to prevent data breaches:

  • 24/7 security monitoring and threat detection
  • Regular penetration testing and vulnerability assessments
  • Multi-factor authentication for all system access
  • Encrypted databases with regular security updates
  • Incident response team ready to address any security concerns

Compliance Auditing

CereneAI undergoes regular third-party security audits and maintains SOC 2 Type II certification. Our compliance program includes:

  • Annual HIPAA risk assessments
  • Quarterly security reviews
  • Continuous monitoring of compliance metrics
  • Regular updates to policies and procedures

Reporting Security Concerns

If you have any security concerns or suspect a potential HIPAA violation, please contact our security team immediately:

  • Email: security@CereneAI.com
  • Phone: 1-800-MINDFUL (24/7 security hotline)
  • Address: HIPAA Security Officer, 123 Security Blvd, San Francisco, CA 94105
Our Certifications

HIPAA Compliant

Full compliance with healthcare privacy regulations

SOC 2 Type II

Certified secure data handling and processing

ISO 27001

International security management standards

Questions about our HIPAA compliance?

Our compliance team is available to answer any questions about our security and privacy practices.